WhatsApp Automation
Your WhatsApp business number replies instantly, shares menus and order updates, and hands real conversations to your team.
- Business API integration
- Enquiries & notifications
- CRM sync & team handover
Is this for you?
Teams that get the most out of WhatsApp Automation.
- Shops answering "Where is my order?" all day
- Schools and academies sending updates to parents
- Clinics confirming appointments by WhatsApp
- Any business where most customers message rather than call
Before and after
One phone and one person can't keep up with every message.
One number. The whole team.
Automatic replies handle the routine. Every chat lands in one inbox, linked to your CRM, store or booking system.
Official WhatsApp platform
Official WhatsApp Business Platform setup or integration with your existing provider.
Approved templates
Approved message templates and enquiry workflows appropriate to your customer permissions.
Synced with your systems
CRM synchronisation, conversation routing, and handover to your team.
What you get
Connect customer enquiries, order messages, and follow-ups through your official WhatsApp business channel.
- Setup of the official WhatsApp Business Platform or your existing provider
- Automatic welcome, menu and FAQ replies
- Approved message templates for updates and reminders
- Connection to your CRM, store or booking system
- Hand-over to your team in a shared inbox
- Simple reports on conversations
How it works
Short call, clear plan, then weekly progress you can see.
- 01 // Step
We choose the right setup
WhatsApp Business App or the official WhatsApp Business Platform, depending on your volume.
- 02 // Step
We design the conversations
Welcome message, menu buttons, common answers and when to pass to a person.
- 03 // Step
We connect your systems
Orders, bookings or your CRM, so replies use real, current information.
- 04 // Step
Your team joins in
Several team members can reply from one shared inbox when a person is needed.
Common questions
Do we need the WhatsApp Business App or the Platform?
A small team with few messages can often use the free app. The Platform suits more messages, several team members and automation. Read our guide in Insights.
Can we keep our current WhatsApp number?
Often, yes. Moving a number to the Platform has a few steps, and we guide you through them.
Can we send messages to all our customers?
Only to customers who agreed to hear from you, using templates approved by Meta. We set this up correctly.
How much does it cost and how long does it take?
It depends on what you need. After a free consultation you get a written plan, timeline and quote.
Related services
Services that plug into this one.
- AI Chatbot DevelopmentAnswer common questions, guide visitors, and capture enquiries with an assistant trained on your business content.
- CRM Setup & AutomationKeep contacts, conversations, and next steps together so your team knows who to follow up with and when.
- eCommerce Operations AutomationKeep orders moving: confirmations, delivery updates, stock alerts and "Where is my order?" replies that happen on their own.
Want to know if WhatsApp Automation is right for your business?
Book a 30-minute call with our team in Lahore. We listen first, then send you a written plan, timeline and quote.